Internal Server Error [SM v16.3.6628]

Problem reported by Nicolas Le Merle - 3/1/2018 at 2:51 PM

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Sigh :( anyone else having this issue after upgrading (for the 15th time this year) to the latest release ? I logged in for the 1st time after upgrading and get the below error:

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echoDreamz Replied

3/1/2018 at 3:42 PM

Get in line... We have a SM server that wont run longer than 1 - 3 days without crashing, stalling, locking up, doing something where it needs to be restarted. Weekly updates to address bugs and threading issues we are reporting and here we still are, a year into SM16 with a server that will not run longer than a 3 days or so without something going wrong with no light at the end of the tunnel.

Matthew Leyda Replied

3/1/2018 at 4:44 PM

All will be fixed in Ver 17

Kendra Support http://www.kendra.com support@kendra.com 425-397-7911 Junk Email filtered ISP

echoDreamz Replied

3/1/2018 at 4:57 PM

Which is great, but doesn't help now. For the last few months it has been nothing but mission critical failures, crashes etc either daily or so or weekly. Our customers are done with daily / weekly issues, restarts, crashes, spool delays, email delays, poor web mail performance, webmail not loading during spool delays etc. SM 17 is not even out in beta yet. Right now, we are told basically, just keep restarting SM. Which is great advice for an ENTERPRISE mail server, but then we remember, oh, SmarterMail takes 30 - 45 minutes to start.

echoDreamz Replied

3/1/2018 at 5:03 PM

However, I would like to show my appreciation to the devs for continuing working hard and pumping out custom builds (2 this week so far) to get these issues resolved.

Nicolas Le Merle Replied

3/2/2018 at 2:10 AM

At my wits end with Smarter Mail. Office 365 is looking very appealing right now. No maintenance whatsoever, solid working mailboxes for the end user.

Nicolas Le Merle Replied

3/8/2018 at 5:10 AM

Anyone know when the next release is ? I read another post and saw this same issue being mentioned. The user was given a hot fix to apply.. i need to get my hands on that ASAP, cant manage any of my customer domains.

Merle Wait Replied

3/8/2018 at 12:28 PM

there was one March 6th... are you looking a newer one than that?

Nicolas Le Merle Replied

3/8/2018 at 1:30 PM

Yup thats the one, going to install tonight

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