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unable to save event
Problem reported by enrique ceballos - 1/28/2018 at 11:26 AM
Resolved
I am trying to create an event to send all emails received in the domain to a journal email, in order to archive them but, I am unable to save the event. I already have a few rules created for other domains. I just upgraded to ver. 13.3.6599.22742.

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0
Larry Duran Replied
1/29/2018 at 7:01 AM
Employee Post
Hello Enrique, I just tried this against our release from this Friday, 16.3.6600 and I was able to save the domain level event.  Can you try to update to that version and see if you still have the same problem?
 
Thanks.
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
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enrique ceballos Replied
1/29/2018 at 2:25 PM
it does let me save the event and the condition but, not the action when I click save nothing happens. so the rule is there but there is no action.
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Larry Duran Replied
1/29/2018 at 3:14 PM
Employee Post
What type of action are you trying to save? I randomly tried it with the action 'add header' and it saves for me on the latest release.
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
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enrique ceballos Replied
1/29/2018 at 3:36 PM
the condition is to domain and action is add recipient
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Larry Duran Replied
1/29/2018 at 4:50 PM
Employee Post
Ok I was able to replicate it. It was a Javascript error on that page. I was able to fix it so it will be in the next minor release, which will probably at some point this Friday. If you need an early release build with the fix let me know and I can get that over to you.
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
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enrique ceballos Replied
1/29/2018 at 5:03 PM
yes I do need it. I need that to archive my emails
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Larry Duran Replied
1/29/2018 at 5:26 PM
Employee Post
I sent you a link to a build with the fix. Let me know if it works in your environment.
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Larry Duran Replied
1/30/2018 at 12:29 PM
Employee Post
Any luck to see if this issue was fixed?
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
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enrique ceballos Replied
1/30/2018 at 3:07 PM
I downloaded the file and will do the upgrade tonight.
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Larry Duran Replied
2/2/2018 at 10:53 AM
Employee Post
I wasn't able to replicate this issue anymore with the fixes we put in place. I'm going to mark this issue fixed.
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
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enrique ceballos Replied
2/2/2018 at 1:52 PM
Yes, is working ok now, thank you
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Kunal Mayekar Replied
5/8/2023 at 7:20 AM
Im not able to creat any event when i going to save created event the error is showing (index (zero based) must be greater than or equal to zero and less than the size  of the argument list.)
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