Back to Community Threads
1
In SM 16 web UI. How to attach another email message?
Question asked by Lee Ryan - 1/8/2018 at 8:13 AM
Answered
Recently upgraded to SM16, been fielding questions from our clients about the new UI.
 
Here's one I wasn't able answer. Is it possible to attach one or more email messages from my inbox to a new message?

2 Replies

Reply to Thread
1
Employee Replied
1/8/2018 at 8:53 AM
Employee Post Marked As Answer
Hello Lee,
 
If you do a forward when you have multiple messages selected it will attach all the selected messages as .emls. If you want to forward just one message you can go to your account settings and on the Forwarding card if you change Forward Method to Embed as Attachment it will attach the message on a single forward instead of putting the previous text in the new message.
0
Lee Ryan Replied
1/9/2018 at 10:50 AM
Today. I'm able to forward message(s) as well as attach files. I swear this wasn't working yesterday. Not sure what might have changed overnight. I'm going to touch base with the clients that were having the same issue. To make sure its resolved.
 
Lee
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Move a Domain from one SmarterMail Server to AnotherSmarterMail > Installation and Configuration
Moving SmarterMail to a New Hosting CompanySmarterMail > Domain/User Configuration and Management
Cannot Add Attachments Using the SmarterMail Web InterfaceSmarterMail > Troubleshooting
Restore a User's Account, Folders, or EmailsSmarterMail > Server Configuration and Management
Migrate an Account From Another Service into SmarterMailSmarterMail > Domain/User Configuration and Management