Exception: Authentication failed because........

Problem reported by network admin - 12/14/2017 at 9:13 AM

Resolved

So when I updated to 6551 I started getting this error.

[2017.12.14] 09:08:06 [IP Error][13429085] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:08:19 [IP Error][64746693] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:08:30 [IP Error][64342036] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:08:41 [IP Error][14982697] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:08:51 [IP Error][65230691] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:09:02 [IP Error][50999235] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:09:13 [IP Error][14124281] Exception: Authentication failed because the remote party has closed the transport stream.

Any ideas??

4 Replies

Reply to Thread

Employee Replied

12/14/2017 at 3:02 PM

Employee Post

In an attempt to eliminate showing actually "non-handled" exception in the logs, we are showing certain exceptions in logs instead. This particular exception will occur often any time that IP connection is closed or lost. Instead of showing "IP Error" we will change it to show the IP address that was closed.

network admin Replied

12/14/2017 at 3:28 PM

And this is why I use Smarter Mail. Talk about response!!! Thank you Robert!!!!! I look forward to seeing this in a build. Lets mark this one as ANSWERED