Exception: Authentication failed because........
Problem reported by network admin - December 14, 2017 at 9:13 AM
Resolved
So when I updated to 6551 I started getting this error.
 
[2017.12.14] 09:08:06 [IP Error][13429085] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:08:19 [IP Error][64746693] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:08:30 [IP Error][64342036] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:08:41 [IP Error][14982697] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:08:51 [IP Error][65230691] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:09:02 [IP Error][50999235] Exception: Authentication failed because the remote party has closed the transport stream.
[2017.12.14] 09:09:13 [IP Error][14124281] Exception: Authentication failed because the remote party has closed the transport stream.
 
Any ideas??

4 Replies

Reply to Thread
1
Robert Emmett Replied
Employee Post
In an attempt to eliminate showing actually "non-handled" exception in the logs, we are showing certain exceptions in logs instead.  This particular exception will occur often any time that IP connection is closed or lost.  Instead of showing "IP Error" we will change it to show the IP address that was closed.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
network admin Replied
And this is why I use Smarter Mail. Talk about response!!! Thank you Robert!!!!! I look forward to seeing this in a build. Lets mark this one as ANSWERED
0
Robert Emmett Replied
Employee Post
This will be included in the next minor release.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Tim Uzzanti Replied
Employee Post
Appreciate the positive comments!
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

Reply to Thread