Domain name extensions
Problem reported by Aaron Broderick - 12/12/2017 at 6:42 PM
Hi, I am running version 16.3.6551 and have found a problem within the system to do with the way the mail server ads new domain names.
I have ecotanka.com added as a domain name and this is ok, however when I go to add a new domain name called ecotanka.com.de the mail server will not except this domain or show the save button as it thinks any domain name passed .com is in the system.  
Can you please take a look at this as I need to add this domain ASAP to my system
Thank you

3 Replies

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echoDreamz Replied
Opening a ticket would be the fastest way to get this fixed.
Matt Petty Replied
Employee Post
I believe we actually have a fix for this already. I can provide you a link to a custom build if you'd like. Just send a message here or to me via DM on the community.
Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
Aaron Broderick Replied
Hi Matt, thanks for the reply.
I submitted a support ticket and they found the problem and fixed it and sent me the link for this fix, so all done and working now.
Kind Regards

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