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Domain name extensions
Problem reported by Aaron Broderick - 12/12/2017 at 6:42 PM
Resolved
Hi, I am running version 16.3.6551 and have found a problem within the system to do with the way the mail server ads new domain names.
 
I have ecotanka.com added as a domain name and this is ok, however when I go to add a new domain name called ecotanka.com.de the mail server will not except this domain or show the save button as it thinks any domain name passed .com is in the system.  
 
Can you please take a look at this as I need to add this domain ASAP to my system
Thank you
Regards
Aaron
aaron@asia2u.com

3 Replies

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echoDreamz Replied
12/14/2017 at 2:01 PM
Opening a ticket would be the fastest way to get this fixed.
0
Matt Petty Replied
12/19/2017 at 4:14 PM
Employee Post
I believe we actually have a fix for this already. I can provide you a link to a custom build if you'd like. Just send a message here or to me via DM on the community.
Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com
0
Aaron Broderick Replied
12/20/2017 at 7:48 AM
Hi Matt, thanks for the reply.
 
I submitted a support ticket and they found the problem and fixed it and sent me the link for this fix, so all done and working now.
 
Kind Regards
Aaron
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