move a draft mail to deleted,it really be deleted ?

Question asked by Joe Joe - 12/5/2017 at 8:51 PM

Unanswered

Hi,

i make testing,

1. a mail in inbox,i move it to deleted folder,i can find it save at the folder.

2. but a draft mail,i move it to delete folder,it lost,i want to ask if that the draft still keeps at "deleted items" folder,instead of deleting it entirely ?

thanks

3 Replies

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Paul Blank Replied

12/7/2017 at 7:26 AM

Thanks Joe. What version of Smartermail are you using?

Had to read this twice, but I believe I understand: Joe is saying that a Draft item, when moved to the Deleted Items folder, is deleted entirely instead of being moved to the folder. And this behavior is not as expected. Non-draft items moved to the Deleted Items folder seem to be moved properly.

Joe Joe Replied

12/7/2017 at 7:44 AM

Hi,

i must say sorry to you,if i get the issue again,i will report here.

yesterday,i get the issue.

but hours ago,i try to restart smartermail,
and minutes ago,i make a test again,
it seems the issue does not exist now.

SmarterMail Enterprise Version - 16.3.6526

thanks

Paul Blank Replied

12/7/2017 at 7:59 AM

Thanks, Joe for the follow-up!

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