RSP: 421 4.7.0 Too many connections.
Question asked by Mathew Akoto - November 27, 2017 at 5:48 AM
Unanswered
Sending emails to outside the domain, it gives us errors as "RSP: 421 4.7.0 Too many connections." Incoming emails delivery are working, no problem. But only the outgoing emails from my domain to external domains having issues. Any suggestions please ? Thanks..

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Andrea Rogers Replied
Employee Post
This is typically the response that comes from the mail server you are sending to. Unfortunately, we can't determine their cause for blocking the connections. You might try reaching out to the administrator of the domain you're trying to reach. As we discussed on the phone, here are the other resources you wanted to review: 
 
 
If you continue to have trouble with this, I'd encourage you to submit a ticket to the Support Department for their direct review. Until Nov 30th, technical support tickets can be purchased at 50% off. 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

2
I always check the logs first.
- What does your SMTP logs look like for that day and the email address in question, with details.
- Have you checked the your domain and the other domain against mxtoolbox.com  There could be a problem at the end.
- The other thing I have run into check your blacklisted IPs (IDS blocks) make sure there is nothing in there.  I occasionally get an SMTP IP blocked.
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Mathew Akoto Replied
Thanks Andrea, appreciate your immediate response.
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Mathew Akoto Replied
Thanks Patrick for the info.

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