Forwarding account without a mailbox
Question asked by Gordon Saxby - November 27, 2017 at 2:22 AM
Unanswered
I am very new to SmarterMail so sorry if this is an obvious question! It is my first question here too, so hopefully I'm doing it right!
 
I want to set up some email addresses that ONLY forward to another address, I do not want to store the emails or have any sort of mailbox. I've seen that you can delete forwarded emails, but doesn't that mean there is still an account that can be logged onto?

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Using aliases should accomplish what you want.
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Gordon Saxby Replied
I'm not sure that will work, as the destination email needs to go to another domain - e.g. email comes into george@georgedomain.com and gets forwarded to george@yahoo.com.
 
There is no requirement to store the emails, or be able to log into / send from george@georgedomain.com
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Paul Blank Replied
Yes, you may forward emails in at least these two ways;
 
1. Easiest way: Set up an alias. The forwarding address will be the complete email address of the recipient.
 
2. Set up a user account, then go into settings, and under Forwarding, enter the forwarding address, check the box for "Delete messages when forwarded," and then click Save. No incoming messages will be delivered to that user's inbox. If you uncheck that box, you can have it both ways.
 
These should work up through version 15, at least. I haven't tried it on v16.
 
Be aware that certain email services, such as gmail, may block a significant amount of forwarded email these days, as the messages are seen as a security risk at their end, when the destination domain is different than that of the original recipient.
 
A better way to do this, when the destination domain is different, and when available on the destination server, would be to have the destination account retrieve email from a user account you've created on the SM server. In gmail, for instance, you go into the gmail settings, Accounts and Import, go to "Check mail from other accounts," and put the SM user address and login info there. I believe the retrieval will use POP3 format. There's a lot lower chance of the destination server rejecting mail, when done in this manner.
 
 
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Gordon Saxby Replied
Thanks for your reply. I have v16 and it seems to work the way you described. This particular account I'm setting up forwards to an AOL account. IS forwarding to AOL usually OK, or is there another / better way? (Apart from persuading the customer to actually use the email account rather than forwarding it!!)
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Paul Blank Replied
AOL mail has a "tradition" of behaving strangely - although I don't know much about its current incarnation - and I don't believe it has gmail's Import capabilities. You should perhaps tell the AOL account holders that some of their forwarded email might not make it through to AOL. You might try it out yourself, IMO.

Just logged into an AOL account I keep for occasional testing, and I don't see any way to fetch or import there.

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