Force all traffic over HTTPS
Question asked by Ant - November 21, 2017 at 1:03 PM
Answered
Changing this setting doesn't do anything on my installation. What does it actually do? 
 
I have it switched on for my test domain and I can't see any difference in the traffic whether it's switched on or not, whether I'm logging in over HTTP or HTTPS. Additionally I'm a bit confused as to why it's set on each domain as opposed to server-wide.
 
I thought I remembered reading that SM16 would automatically have a setting that would redirect over to HTTPS, but this 'Force all traffic over HTTPS' is the only HTTPS-related setting I can find. In SM versions before 16 I ran two separate sites, one listening on HTTP with a redirect to the one listening on HTTPS. This meant I didn't have to reconfigure the redirect with each minor version update. I've set my single SM16 site to listen to on both HTTP and HTTPS bindings but logins can still happen over HTTP.
 
Did I misunderstand and do I still need my own method of enforcing HTTPS?
 
 

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Andrea Rogers Replied
Employee Post
Hi Ant,
 
Forcing all traffic over HTTPS is a three-step process that includes a.) installing a valid SSL certificate on the server, b.) setting up SmarterMail in IIS and c.) enabling the setting within SmarterMail for each domain where you want to enforce HTTPS access. We have a knowledge base articles that outlines these steps. Please check it out and let me know if you have any questions! 
 
Force Webmail Traffic Over HTTPS:
Andrea Rogers 
Communications Specialist 
SmarterTools Inc. 
(877) 357-6278 
www.smartertools.com
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Andrea Rogers Replied
Employee Post
Hi Ant,
 
If an SSL certificate is configured for the domain, and enabling the Force All Traffic Over HTTPS setting does not actually force an HTTPS redirect, I'd encourage you to reach out to the Support Department for a technical review. The Email Ticket on your account can be submitted to the Support Department using the Tickets button above. Please keep in mind that if this issue is found to be caused by a bug in SmarterMail, that ticket will be refunded back to your account for future use. 
Andrea Rogers 
Communications Specialist 
SmarterTools Inc. 
(877) 357-6278 
www.smartertools.com

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