Smartermail often close a delivery to other server with "The smtp session has timed out" and then retry later, but recipient receive multiple copies of e-mail
Problem reported by Gabriele Maoret - November 21, 2017 at 2:11 AM
We are using SM 16.3.6530 ands even with this latest release we are facing with many email delivery that keep to have multiple "The smtp session has timed out" errors.
This is present to various different destinations, not only to OUTLOOK.COM.
We have allready verified that canche MTU, Timeout and LAN drivers but that does not solve the issue.

Many customers are complaining with us.

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Matt Petty Replied
Employee Post
This has been fixed. If you would like a custom build let me know either here or via community DM's.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
In what release is that fixed?
We still see that issue in 16.3.6551...
It is really annoying and causing a lot of complains from customers.
It seems to be resolved in 16.3.6558.
I will check the LOG for the next 2-3 weeks to be sure...

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