change subject 3 line layout back to single
Idea shared by sales - November 15, 2017 at 3:50 PM
Under Consideration
are there a way to get back the single line layout of the subject .
this is ok on a mobile .  but my user including myself mainly use pcs
i hate the squashed up look .
before the subject , person sending and size had there own columns .
also where is the persons email addy that sent the mail .
i shouldn't have to open the mail to see the email addy .
the person that invented this layout must be in love with mobile devices
and completely disregarded the person using the pc .
I hate it .......
anyway to go back to 15.x ?

7 Replies

Reply to Thread
Could someone at SmarterTools please respond regarding the 3 line back to 1 line view? I have a lot of demand for this as well after our upgrade.
Is there a way to bring back single line view for mailbox overview?
What version is that ?  Is that seriously how smarter mail looks now ?  we are still using That mobile only look is horrid. - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.

Thanks for your feedback, everyone! At this time, there is not a way to modify the display of the content pane. However, we will take this request into consideration. I've changed this thread type from a Question to Idea so we can facilitate tracking. 
For further clarification, are users requesting to bring back this single-line content pane that appeared when the user's preview pane is disabled
15.x Preview Pane Disabled:
16.x Preview Pane Disabled:
I can definitely see the appeal of having a single line view so more emails can be displayed on the page. However, please be aware that in version 15.x, the sender's display name was also shown in the From column, so users would have needed to open an email to view the email address of the sender. Also, the same sorting options available in the 15.x columns can be found using the Sort/Filter button in version 16.x.
For this request, is the main concern getting back the single line view and getting rid of the "squashed" look of 16.x? I'd just like to ensure our team is aware of the specific reasons for the request so we can properly take it into consideration.
Thank you!

Andrea Rogers
Communications Specialist
SmarterTools Inc.

personally, i hate most mobile looks, where the "new and improved" takes up like 5 times more space to accomplish the same thing. Want to find something and its like you are on facebook.. scroll...scroll...scroll...scroll...scroll...scroll...scroll...scroll...scroll...scroll... - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.

I remain at a loss to comprehend why ST doesn't allow both V15 and v16 interfaces with the same install. This way there will be A) user choice and B) only one back-end to maintain.
Perhaps tougher to engineer at the outset, but also perhaps a lot more happy consumers/users.
Oh yes, and gathering statistics on who's using which interface ought to be enlightening.
I've opened a topic about this some time ago
I also would like to see a litlle less space lost in the interface, but I do also understand Tim's answer.
For us, it's about volume, processing it quickly, and not missing things just below the fold. We have a ton of email that must be sorted through and the from email does not matter to us. I use Outlook and it still has the single line view, even Gmail uses it. Not having it as an option is really a big fail. Someone was not paying attention as all other major competitors have this view option. I get that design standards change and the mobile look is the future, but t.his is still heavily used on desktop systems with people who have used these interfaces for untold years

Reply to Thread