Mailing List: UNKNOWN_ERROR when uploading CSV

Problem reported by Martino Decarolis - 11/13/2017 at 2:05 AM

Submitted

I tried to import a CSV with (what I thought) nothing than a column "EmailAddress". Uploading failed with an unspecific "UNKNOWN_ERROR" – after checking the file I found one comma as the culprit.

I suggest that SM should do a basic check before starting an upload to catch this kind of error.

1 Reply

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Derek Curtis Replied

11/14/2017 at 10:39 AM

Employee Post

Thanks, Martino. We have this as an item to discuss.

Derek Curtis COO SmarterTools Inc. www.smartertools.com

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