Primary Administrator
Problem reported by FEDERICO PELAEZ RODRIGUEZ - November 11, 2017 at 6:52 AM
Resolved
Good moorning, in the following case I need your help, because when configuring web version 16 of smatermail I got an error, saing that it is not possible to create the primary user administrator, however it is an isolated site that has been organized as the migration staging environment. 

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John Marx Replied
100% not sure on this but see 5 stars for your password. I would think (hope) that they want you to have letters/numbers/special characters and at least 8 characters. Not sure if that is it or not but something to try.
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Michael Spears Replied
Getting this too.
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Michael Spears Replied
I ended up installing 15.7 and upgraded to 16, works perfectly
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Derek Curtis Replied
Employee Post
The version available for download on our website has a fix for this issue. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
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Jörg Breitkopf Replied
Getting this too with SmarterMail 16.3.6572.
Test installation on local Computer
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Jörg Breitkopf Replied
now it's working.
side effect with Coldfusion application server and wsconfig tool tomcat (isapi-redirect.dll).
Had to uninstall webserver connector.
prior to this, got logfile entrance:
/jakarta/isapi_redirect.dll - 9998 - ... /interface/setup 404 0 0 53

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