ST13 - "Show HTML" is not working
Problem reported by Serge Baranovsky - November 7, 2017 at 12:14 AM
Submitted
Recently upgraded to ST12 to ST13 and now the "Show HTML" menu is not working - it tries to open a new window and closes it right away. Reproduced different browsers, different conputers, and different users - the behavior is consistent. Please fix this. Thanks!

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Derek Curtis Replied
Employee Post
I'm curious to know if others are seeing this behavior as we can't reproduce it on either MacOS or Windows 10. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Serge, on which admin screen(s) are you seeing this?  I'd like to see if I can reproduce it on my installation.

Michael Woffenden, Founder and President, Information Results Corporation

SmarterTrack licensee since 2008

0
Derek Curtis Replied
Employee Post
Serge,
 
You're talking about this on an individual ticket response, right? 
 
 
Just want to make sure. As I said, we can't replicate it on this end...
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
I cannot replicate this on my installation either.

Michael Woffenden, Founder and President, Information Results Corporation

SmarterTrack licensee since 2008

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