Back to Community Threads
Better UI for assigning users to organizations
Idea shared by Michael Woffenden - 11/2/2017 at 9:23 AM
Planned
The current method of assigning users to organizations is rather primitive.
 
 
At the very least the popup dialog should provide a dropdown list of users to select from, or an autocomplete box.
Derek Curtis Replied
11/2/2017 at 3:19 PM
Employee Post
Hi, Michael. Not a bad suggestion, but *generally* all members of an organization will be using an email address from the same domain name. I understand that's not always the case, but it's something to keep in mind. As for autocomplete, I like the idea so I'll run it by the developers. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com
Derek, Thanks for your reply.  The issue is that one must type in the email address (or username) or the user.  It's slow and prone to typos. 
 
Since ST already has a list of the users, it would be easy to provide a lookup, and make the process far easier.
 
And of course this applies to username as well.
Andrew Barker Replied
3/20/2019 at 4:24 PM
Employee Post
We are planning to implement various auto-complete features through SmarterTrack, especially on the management side.
Andrew Barker Software Developer SmarterTools Inc. www.smartertools.com
Back to Community Threads

Reply to Thread

Enter the verification text
Related Knowledge Base Articles
SmarterTrack/WHMCS Addon ModuleUtilities and Conversion Tools
Create a Private Community CategorySmarterTrack > Installation and Configuration
Ticket and Live Chat Distribution SettingsSmarterTrack > Department/Group Configuration and Management
How to Setup Microsoft 365 (Office) Accounts in SmarterTrack Using OAuthSmarterTrack > Installation and Configuration
Assigning Tasks with Attachments in Outlook (MAPI) and WebmailSmarterMail > Desktop and Mobile Synchronization