Blacklist in SmarterMail V16.3.6508 too slow to use
Problem reported by SuperTechie - 10/29/2017 at 10:28 PM
I just upgraded to Version 16.3.6508 from V.14 and found Blacklists to be too slow to be manageable.  I have a list of over 1000 entries.  Displaying the list takes more than 15 seconds.  Adding (clicking "New") just took over 1 minute for the pop up to appear, and varies but always too long.  Hope this can be fixed, but for me I will need to revert to an older version for now.

3 Replies

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Ronald Raley Replied
I would highly recommend killing all of your blacklist records and concentrating your efforts on IDS blocks. They will be more effective and manageable. Just a suggestion.
Matt Petty Replied
Employee Post
I ran some of my own tests locally and it appears this page is actually broken. It's a paged view that is supposed to chunk the entries into groups of 25 (or whatever you select otherwise). However, it appears that it is show all of my test entries on one page and it does appear to be slowing it down greatly. I have added this to our bugs list.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
Andrea Rogers Replied
Employee Post Marked As Resolution
This issue was resolved in 16.3.6522 (Nov 9, 2017):
Fixed: Grid paging does not work for system admin blacklist and whitelist items.

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.

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