Sorry for the lack of detail. Essentially, what was happening was that when "Remember me" was checked on the login screen, authentication tokens were getting mixed up. This would more often occur when admin users were impersonating accounts -- the auth tokens were getting mixed up between the 2 different accounts. Once that was resolved it fixed the standard user auth tokens as well. We've sent out a couple of pre-release builds to customers and they reported back that the issue was resolved. The fix will be in this week's release.
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com