Google Apps/GMail Migration
Problem reported by Scarab - September 13, 2017 at 11:58 PM
Submitted
Using the Mailbox Migration on SmarterMail v16.2.6442 Enterprise edition to import GMail, Contacts, Calendars and Tasks. Email imports fine but no Contacts, Calendars or Tasks are imported. Same error(s) occurs if you select just those items individually.
 
Calendar
 
[2017.09.13] 17:31:15 (Gmail) [smuser@domain.tld] - Fetching calendar items
[2017.09.13] 17:31:16 (Gmail) [smuser@domain.tld] - [imap.gmail.com:user@gmail.com] Exception: Error:"unauthorized_client", Description:"", Uri:""
[2017.09.13]    at Google.Apis.Requests.ClientServiceRequest`1.Execute()
[2017.09.13]    at RelayServer.MessageRetrieval.Gmail.CalendarRetreiver.Fetch()
[2017.09.13]    at SmarterTools.SmarterMail.RelayServer.MessageRetrieval.GmailRetrievalSession.#GGb(User #kdb, GmailAccountConfig #l6i)
 
Tasks
 
[2017.09.13] 23:35:48 (Gmail) [smuser@domain.tld] - [imap.gmail.com:user@gmail.com] Processing started
[2017.09.13] 23:35:48 (Gmail) [smuser@domain.tld] - Fetching task items
[2017.09.13] 23:35:49 (Gmail) [smuser@domain.tld] - There was an error executing the list request on Google's API.
[2017.09.13] 23:35:49 (Gmail) [smuser@domain.tld - [imap.gmail.com:user@gmail.com] Processing completed
 
 
Contacts
 
"It looks like your Google account is already authenticated." pop-up error. No detailed error msg in logs.
 
Had this error occur on 3 different Google accounts, one was plain-jane GMail, one was Google Apps Legacy, and one was a premium GSuite account. The setting "Allow Less Secure Apps" was toggled for all accounts.

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Damir Matešić Replied
It doesn't work even for google csv file.
Derek will tell that it works but you have to make at leaset 10 mouse clicks for every contact you want to import. But this is ok for him.
At least after that you will have contacts data up to date :)
0
Matt Petty Replied
Employee Post
Hello Scarab,
 
We've had to make some changes to our client_id on google's system. You might want to try disconnecting SmarterMail from within your Google account settings (https://myaccount.google.com/permissions). Also try disconnecting it from your local account on SmarterMail. If you still have the issues above, we can start narrowing down the issue in other ways. Glad to help :)
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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