Hostname - mail.%hostname% propagation not working

Problem reported by Damir Matešić - 8/18/2017 at 2:07 PM

Not A Problem

In last version there was an instruction to propagete the mail.%hostname% for hostnames. And now on every domain i have the mail.%hostname% value. Not the mail.domain.com is i want to have. Is this normal?

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Derek Curtis Replied

8/19/2017 at 9:15 AM

Employee Post

Damir,

Just to make sure, this is how you'd actually propagate those settings:

Log in as the System Admin
Click the Manage icon. (If you're not already there.)
Click the Manage menu item so that all domains are displayed in the content pane
Click on the Actions (...) button
From the dropdown, select Domain Defaults
Make any changes you want. For example, if you normally use something like "webmail.domain.ext" you'll want to change the Hostname default to "webmail.%domain%". (no "" of course.) Otherwise, don't change anything. JUST make sure that for Hostname you see whatever you want all domains to use for the Hostname.
Click the Propagation button
In the modal, scroll down to the Miscellaneous area
Check the box next to Hostname: mail.%domain% (or whatever you've changed it to)
Click the Propagate button

That should propagate the hostname using the naming across all domains in your installation. I just tested this feature twice on 2 separate installations and it worked as expected.

Derek Curtis COO SmarterTools Inc. www.smartertools.com

Damir Matešić Replied

8/19/2017 at 10:05 AM

Hi, now it's bether.

But if you look at the release notes: https://www.smartertools.com/smartermail/release-notes/16
You will find that for Version 16.2.6439 (Aug 18, 2017) is stated "Hostnames are now required for domains. To simplify this, system administrators can use mail.%hostname% variable in Domain Defaults to propagate to existing domains. New domains will auto-fill the hostname's field with the domain's name, though the field is also editable."

So to me it's like an error in mentioned variable %hostname% that should be %domain%

I am right?

Derek Curtis Replied

8/19/2017 at 10:37 AM

Employee Post

You are correct....I will get that fixed in the release notes.

Derek Curtis COO SmarterTools Inc. www.smartertools.com

Jaime Replied

8/28/2017 at 1:44 PM

Derek, is this the hostname used to log into each domain's webmail interface? Or the hostname used when cusotmers configure their email accounts in their mail applications? Or what is the role of this hostname? Please clarify. Thanks

Derek Curtis Replied

8/28/2017 at 1:55 PM

Employee Post

The hostname is primarily used when you have configured, are plan on configuring, autodiscover for your domains. So, in that respect you could say it's what's used for adding accounts to email clients, both mobile and desktop, using autodiscover. That said, the hostname will generally match the webmail URL that's used. However, that's more of a DNS setting.

Derek Curtis COO SmarterTools Inc. www.smartertools.com

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