Mailbox Migration does not work and freezes up webmail SmarterMail Version - 15.5.6222
Problem reported by Linda Pagillo - July 12, 2017 at 2:25 PM
Submitted
Hey guys. I'm running SmarterMail Version - 15.5.6222 on a Windows 2012 Standard server using IIS for webmail. When I try to do a mailbox migration, I enter all of the needed information then click "Test Connection" and nothing happens. Also, every time I do this, the webmail interface becomes unresponsive and I have to completely restart the SM service on my server to get webmail to load again. I have tried in Chrome, Firefox and IE all with the same results. Any ideas? Thanks.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer

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CLEBER SAAD Replied
Open a ticket and if get a bug SM will refund the values ;-)
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Linda Pagillo Replied
Actually, the problem is solved. It wasn't a SM issue. However, I didn't get any error from SM so I thought it was not working at all.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer

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