We have the same issue with one of our clients.

 

The indexing gets to about 95% on the problem users and shows this error, over and over:

 

Error during indexing, invalidating index: System.ArgumentException: Illegal characters in path.

 

I don't see where the path is invalid, as the email itself works through the web interface.

 

Other users on the domain also work for searching. It is just 2 out of the multiple users that cannot.

 

Thank you,

 

Bob

Hello,

 

Is anyone else experiencing this issue?

 

Thank you,

 

Eric

We are currently experiencing this issue with 3 of our users right now. I have tried turning off the e-mail service, deleting the files out of the domain/user/index folder and turning the service back on; but it is doing the same thing.

Hey guys - we had this same issue after upgrading to SM 16. Not only that, but it was causing the SM service to eat up a ton of CPU almost non-stop.  Fortunately they sent a fix for it. If you are having this issue, try contacting their support and ask for build 16.0.6404 or later. Hope this helps!