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Hi all, I had just migrate from email to smartermail 14.2. But there is few issue that we facing.
1) email duplication/loss - some user report that they have duplication email(email A) sync from server. While checking with the webmail, we found that the 2nd email A that the user receive actually is another email(email B). But in the outlook the email B was unable to sync over from smarter mail.
2)If we were recreate the profile in the outlook, the email B just will disappeared like it never receive.
However when sync with other device (eg IOS/Android) it is working fine.
Do anybody face this issue before?