Gmail to SM - email not delivered.
Problem reported by Muthunallu Raja G - June 30, 2017 at 10:10 AM
Submitted
Please anyone have you ever faced this error below. Am facing this issue now, any clue to resolve this issue please ?
Gmail to Smartermail (13.x) is not working where as SM to Gmail delivered properly.
Should i check Domain hosting part or internal server 
Error message below:
"Message not delivered:
Your message couldn't be delivered to mraja@mydomain.com because the remote server is misconfigured. See technical details below for more information.
The response was:
550 Please turn on SMTP Authentication in your mail client. mail-yw0-f174.google.com [209.85.161.174]:33365 is not permitted to relay through this server without authentication."

3 Replies

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0
Matthew Shepard Replied
Are you using an e-mail client like Outlook and Thunderbird? Can you send to any e-mail address (not just your SM domain)? The error looks like your workstation is trying to send from google; but did not "log in" or have a stored password, so google's servers see it as just impersonation (not a valid user actually logged in) and shut it down because of the likelihood that all impersonation is spam.
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Muthunallu Raja G Replied
Hello Matthew, Thanks for your comment. To answer to your question of "Impersonation", i tried to thru IE by entering user name and password in gmail. After sending email from gmail to my SM ID, still i get an error gmail itself.

As to expand our discussion, here the inputs are below.

1> We bought this domain a long ago from Name.com
2> We have a spoof record too.
3> The Domain hosting at bluehost.com
4> Now we are able to send email from hotmail.com to mydomain.com, previously not.

Is there any thing to checked at name.com ?

I doubt again MX Part of my domain in name.com registrar side. Should i check something on MX Record of my domain ?
What should i mind about it please ?

Detailed Error:
"
Message not delivered
Your message couldn't be delivered to mraja@mydomain.com because the remote server is misconfigured. See technical details below for more information.
The response was:
550 Please turn on SMTP Authentication in your mail client. mail-yb0-f172.google.com [209.85.213.172]:36234 is not permitted to relay through this server without authentication.
Final-Recipient: rfc822; mraja@mydomain.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; mydomain.com (162.144.26.144, the server for the domain.)
Diagnostic-Code: smtp; 550-Please turn on SMTP Authentication in your mail client.
550-mail-yb0-f172.google.com [209.85.213.172]:36234 is not permitted to relay
550 through this server without authentication."

Thanks.
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Matthew Shepard Replied
What do you get when you go to mxtoolbox.com; put in yourdomain and then click on the smtp test? Should look kind of like below:

SMTP Banner Check Reverse DNS does not match SMTP
Banner More Info
SMTP TLS Warning - Does not support TLS. More Info
SMTP Reverse DNS Mismatch OK - OurPublicIP resolves to
reverseip, domain
SMTP Valid Hostname OK - Reverse DNS is a valid Hostname
SMTP Connection Time 0.691 seconds - Good on Connection time
SMTP Open Relay OK - Not an open relay.
SMTP Transaction Time 3.017 seconds - Good on Transaction Time

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