Add existing user to category in SM 16

Ok we update to SM 16 which is a bit of a leap for some of our more traditional users but learning is king!!

Question though to which I cannot find the answer, the user wants to send an email to a list of other email addresses, categories seem the way but having added a category there appears no way of assigning existing users to that category, only when you create a new user can you assign them.

Or is there a better way of doing this?

Cheers

shaun

Derek Curtis Replied

6/15/2017 at 10:05 AM

Employee Post Marked As Answer

There are a few ways to do this:

Using an Alias may be the easiest, but the user would have to be a Domain Admin to create the alias, then edit it when users are added or removed.

A Mailing List may work as well -- if the user is set as the moderator for the list, they have complete control over the subscribers to the list. Just make sure the list is created so that ONLY the moderator can post to the list.

Then there are Categories. When you edit any non-GAL contact, you can simply select a category for them, and a contact can be included in multiple categories as needed.

Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com

1 Reply

Reply to Thread

Related Knowledge Base Articles

1 Reply

Reply to Thread

Tags

Related Knowledge Base Articles