SmarterMail 16.x Performance Sensitive to Ping Times
Problem reported by Bryan Zimmerman - June 3, 2017 at 7:03 AM
Submitted
It was mentioned in earlier postings that the new API is lightweight and passes the work all back to the server.  Based on that I had a thought that maybe this would make it sensitive to ping times and local clients would say performance is OK but WAN clients would report slow performance.  I did some testing of local vs wan and there is indeed a high dependency on ping time.  So using Firefox and issuing the new mail button on latest release the time from when the window appears to it can be utilized is as follows:
 
Local LAN - 6-7 seconds
WAN - 110 ms ping - 15 seconds
WAN - 160 ms ping - 23 seconds
 
Did Smarter Tools perform any performance testing on delayed networks representing the typical use case?
 

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Matthew Sine Replied
After testing we see similar issues.
Local Lan times are 4-8 seconds
Remote (FIOS) 60-80ms - time increases to 12-14 seconds
Remote (West coast to East coast) 130ms - 15+ seconds

And on Mac or Windows 10 Firefox and Chrome are minimal 7-10 seconds on ALL popup windows... Edge is a tiny bit faster at 6-8 seconds

These times are ridiculously slow and frankly intolerable for an "Enterprise Webmail System"

Though I like much about SM16 it is intolerably slow on the web interface.
Matthew J. Sine, General Manager8Dweb LLC"Making the Web a Happy Place"

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