Internal Blocked Senders issue
Problem reported by echoDreamz - May 31, 2017 at 9:01 AM
Locked
Not A Problem
Seems no one can edit the action on the "Internal Blocked Senders" filter that SmarterMail creates. You can change the action, hit save, come back to it and the action is set back to sending the email to Junk Mail folder.
 
Is this by design or a bug?

Christopher

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Andrea Rogers Replied
Employee Post
This is by design. At this time, we are not inclined to allow users to modify the action of the block action. Flexibility within the product is almost always welcome; however, it's not always necessary and can often result in bloatware of settings or functionality. In SmarterMail 16.x, blocking a sender will send all future messages to Junk Email folder, which follows suit with the mark as spam features found in common email services.
 
That said, we are discussing the best method for users to manage spam and unwanted emails in their mailbox. There are many threads relating to the Block Sender and Mark Spam functionality throughout this Community, so we are locking those threads in favor of creating one thread to centralize the discussion and ensure we are meeting your needs. Please join the discussion or Subscribe to the thread below: 
 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com