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What are the specs for the background photo of the Login Screen?
Question asked by Jorge Euran - May 25, 2017 at 6:16 PM
Unanswered
I understand I can select an image from my computer as a background image for the login screen, but what is the size and other specs of the image that should be used?
 
 

16 Replies

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0
Robert Emmett Replied
May 26, 2017 at 6:53 AM
Employee Post
In the system admin general settings in the Login Display card, there is a setting for Login Background.  Change that setting to "Custom Image Folder on Server".  Point the path to a folder in the MRS directory.  You can name this "BackgroundImages", for example.  There is no specific size limitation for the image.
 
Hopefully this helps.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Thanks Robert. Although you mention there is no specific size limatation, is there an optimal size? 1920 x 1280 or something like that?
0
Do we have to upload different versions for mobile and desktop? Does SM automatically resizes the background image depending on the resolution?
0
Robert Emmett Replied
May 26, 2017 at 7:37 AM
Employee Post
Jorge, set the image to whatever size is optimal for the majority of your users. We rely on the browser scaling. Realize that the large images will use more bandwidth.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Brian Davidson Replied
July 21, 2017 at 10:09 PM
I can't get the custom image feature to work. What am I doing wrong? Is it an absolute path, relative path... ?
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Robert Emmett Replied
July 31, 2017 at 7:15 AM
Employee Post
Absolute pathing works. However, you have to make sure that the IIS worker process can access the folder in order for this to work.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Gary Steiner Replied
October 25, 2017 at 12:04 PM
Will we be able to customize this on a per-domain basis?
0
Matt Petty Replied
October 26, 2017 at 2:53 PM
Employee Post
Gary, the background image/color cannot be customized on a per domain basis. However that might make a good feature request. If you make a new post and make a feature request, you'll definitely get a +1 from me and I'm sure other admins would find that useful as well.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Gary Steiner Replied
October 30, 2017 at 5:03 AM
0
Can I just replace the images that come as default from the folder, with my own images?
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Robert Emmett Replied
January 17, 2018 at 12:44 PM
Employee Post
Yes. The app just looks in the folder for any images.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
i have tried a few things already and still unable to show my images
I added the folder to ISS
clear my cache
I do not know what i am missing
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I tried replacing the images but did not work
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well is working now. I guess I just needed to give it some time to update.
:) ;)
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Robert Emmett Replied
January 17, 2018 at 1:03 PM
Employee Post
The images must be one of the following types: JPG. JPEG, PNG, GIF, or SVG
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Robert Emmett Replied
January 17, 2018 at 1:04 PM
Employee Post
Are you putting them in the Interface/img/backgrounds folders?
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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