What are the specs for the background photo of the Login Screen?

Question asked by Jorge Euran - May 25, 2017 at 6:16 PM

Unanswered

I understand I can select an image from my computer as a background image for the login screen, but what is the size and other specs of the image that should be used?

16 Replies

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Robert Emmett Replied

May 26, 2017 at 6:53 AM

Employee Post

In the system admin general settings in the Login Display card, there is a setting for Login Background. Change that setting to "Custom Image Folder on Server". Point the path to a folder in the MRS directory. You can name this "BackgroundImages", for example. There is no specific size limitation for the image.

Hopefully this helps.

Robert Emmett

Software Developer

SmarterTools Inc.

(877) 357-6278

www.smartertools.com

Jorge EG Replied

May 26, 2017 at 7:09 AM

Thanks Robert. Although you mention there is no specific size limatation, is there an optimal size? 1920 x 1280 or something like that?

Jorge EG Replied

May 26, 2017 at 7:12 AM

Do we have to upload different versions for mobile and desktop? Does SM automatically resizes the background image depending on the resolution?

Robert Emmett Replied

May 26, 2017 at 7:37 AM

Employee Post

Jorge, set the image to whatever size is optimal for the majority of your users. We rely on the browser scaling. Realize that the large images will use more bandwidth.

Robert Emmett

Software Developer

SmarterTools Inc.

(877) 357-6278

www.smartertools.com

Brian Davidson Replied

July 21, 2017 at 10:09 PM

I can't get the custom image feature to work. What am I doing wrong? Is it an absolute path, relative path... ?

Robert Emmett Replied

July 31, 2017 at 7:15 AM

Employee Post

Absolute pathing works. However, you have to make sure that the IIS worker process can access the folder in order for this to work.

Robert Emmett

Software Developer

SmarterTools Inc.

(877) 357-6278

www.smartertools.com

Gary Steiner Replied

October 25, 2017 at 12:04 PM

Will we be able to customize this on a per-domain basis?

Matt Petty Replied

October 26, 2017 at 2:53 PM

Employee Post

Gary, the background image/color cannot be customized on a per domain basis. However that might make a good feature request. If you make a new post and make a feature request, you'll definitely get a +1 from me and I'm sure other admins would find that useful as well.

Matt Petty

Software Developer

SmarterTools Inc.

(877) 357-6278

www.smartertools.com