Hi SmarterTools,

 

Some of my users are taking long time to compose a message and when session timeout is hit they loose all content typed so far. While AutoSave can prevent from content loss I'm still getting complaints why SmarterMail doesn't prompt for expired session.

In compose window we could get a prompt message asking to refresh the session and when user confirms all the content should be preserved in compose window.

This sounds like a fancy feature but it makes user experience better. When I got such issue first I need to tell to set AutoSave on 1 minute then they would need to re-login, go to Drafts and open the message to restart editing.

The session refresh prompt would save us that hassle.

 

Regards,

PP