Smarter Mail 16 Performance And Bugs

Problem reported by Bryan Zimmerman - 5/19/2017 at 10:26 AM

Submitted

Performance:

SmarterMail 16 is unusable in Pale Moon x64 for which I had been using SmarterMail 15.x in since inception. On a local LAN with the mail server it takes 4-5 seconds to switch between inbox items. It also takes 4-5 seconds to switch between menu commands at top. Internet explorer is tolerable but performance is slow compared to 15.x

Bugs:

1. The RSS feeds to do mark only new items since last read. They always mark all items as new again during a refresh or when visiting the page after period of time.

2. Drag and drop does not work on either Pale Moon(Firefox) or Internet Explorer.

Thanks,

Bryan Z

3 Replies

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Derek Curtis Replied

5/19/2017 at 1:02 PM

Employee Post

Hey, Bryan

Thanks for these. Pale Moon is something we haven't tested on, though we did test extensively on Firefox. I'm thinking Pale Moon may be a bit behind on their implementation of CSS3 and HTML5...looking at their page, they do state that while it's "extensive" it's also "growing". I can definitely see the issues you've mentioned. We'll look into it some more.

Derek Curtis

CCO

SmarterTools Inc.

www.smartertools.com

Bryan Zimmerman Replied

5/19/2017 at 1:28 PM

Thank you for verifying.

Bryan Zimmerman Replied

5/23/2017 at 12:03 PM

Another issue - when using calendar in Google Chrome if the description contains a large amount of text such as a google hangouts call. I am unable to copy and paste information as it shows ... after truncation. In Pale Moon previous to 16 I was never able to copy paste from reminders/calendar entries.

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