Delay Receiving Email - Greylisting
Question asked by Albert Frausto - February 16, 2017 at 10:13 AM
Unanswered
We've noticed that in some instances when a new person sends us an email it takes about 15 minutes before we see it in our Inbox. It occurs for all new sender's email addresses.
 
Is this by design? If yes, can this be changed/turned off per domain?
 
Thanks

1 Reply

Reply to Thread
1
Rod Lasky Replied
Employee Post
Hi Albert.  This sounds like Greylisting.  You can see if this is enabled in Security >> Greylisting.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

Reply to Thread