Mail Relayed via SMTP is Being Processed as SPAM
Problem reported by Colton Morrison - January 20, 2017 at 2:36 PM

I have this user attempting to relay through our SmarterMail server, which is allowed, if authenticated. The message summary is:



Why is this outgoing-relayed message being checked for spam and thrown into the Spam folder of smartermailuser

Return-Path: <>
Received: from [] ( []) by with SMTP;
   Fri, 20 Jan 2017 16:12:09 -0500
Subject: Mert
From: SmarterMail User <>
Content-Type: text/plain;
X-Mailer: iPhone Mail (12H321)
Message-Id: <>
Date: Fri, 20 Jan 2017 16:12:04 -0500
To: Mert's Diner <>
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (1.0)
X-Rcpt-To: <>
X-SmarterMail-Spam: Barracuda - BRBL, Commtouch 0 [value: Unknown], SPF_PermError
X-CTCH-RefId: str=0001.0A020205.58827D2F.0238,ss=1,re=0.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0
X-SmarterMail-TotalSpamWeight: 10

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