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Is there any way to exclude a user from spam filtering totally? Reason I ask is for things like support email requests that might get trapped by the spam filter. I would like to exclude the support@<whatever domain> from spam filtering all together. Anyway to do this?
PS. I know that adding email addresses / domains to the trusted senders listed is another option, but there have been times when we get an email from an outside domain for a company we host. The user would send an email to us through their personal email account because they were having issues with their company hosted account. In turn it might get trapped as spam. So I would like to exclude the receiving email address from filtering.
I hope that made sense.