Mail goes to Unintended User Address
Problem reported by Jim Vaden - 11/8/2016 at 8:18 AM
Submitted
We are seeing several cases of different users in Outlook sending to whom they thought were address A but instead it went to address B.  The only way we know how to fix is have the user delete the A address in their TO drop-list and retype it and that works, BUT WHY IS THIS HAPPENING IN THE FIRST PLACE?
Happening to several users on different domains under the same server.  Thanks!
Employee Replied
Employee Post
Hi Jim.  This sounds like an issue that was fixed in SmarterMail 15.3.6081.  Are you on at least this version?
  • Fixed: Syncing of the Global Address List using Sharepoint sync now functions correctly.
Jim Vaden Replied
Hi Rod...yes, we are actually on Enterprise Version 15.3.6109

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