Yesterday we upgraded to newest Smartermail available from version 12.3 to resolve this issue, but it did not help.
So we have IMAP account set up in Outlook 2016 pointing to our Smartermail server.
I removed Outlook account and started sync from scratch after server Smartermail software was upgraded but the issue remains. Some folders are not same on server (webmail) and in Outlook. A lot of items missing.
How to troubleshoot this issue?
Secondly, I would like someone from Smartermail team to acknowledge that the correct way to set up IMAP account is leaving "Mark items for deletion but do not move them automatically"? When email is deleted, it is not removed immediately from inbox but rather marked with strikethrough. When this option is not active, emails can not be deleted at all - nothing happens on pressing "Del".
Please advise on both issues.