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Messages in spool 'waiting to deliver' have actually been delivered the number of times attempted
Problem reported by Jon-Michael Whitney - 9/29/2016 at 10:24 AM
Submitted
I've got a customer who reported yesterday that they have customers reporting that they are receiving duplicate emails from them. I checked in out outbound mail appliance (Barracuda) and indeed see this. I am looking at the spool in smartermail now and see a correlation. I have a message that has been in the Spool for 3h 14m and has been attempted to deliver 4 times and has actually been delivered 4 times and it still has a status of waiting to deliver. I'm running 15.2.6039.

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Jon-Michael Whitney Replied
Looks like right around when this started I went from 0 or 3 SMTP out terminations a day to ~500. So, something between my Smartermail server and my Barracuda.
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Jon-Michael Whitney Replied
I increased the SMTP timeout on both the Smartermail server and the Barracuda and that seems to have 'worked around' the issue. Still looking for what changed on 9/26.

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