missing passwords
Problem reported by Paul Marchese - September 15, 2016 at 7:52 AM
Resolved
SM used ot have a problem with passwords randomly being blanked.   this has not happened since version 14 until the latest 2 releases.   We have 3 different servers running these releases including all upgraded to latest.  All three have had a random user password blanked in the past 4 weeks.   Please fix this issue immediately.  IT IS NOT OUR SERVERS as nothing has changed on them but your product updates.  They are dedicated mail servers.

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Rod Lasky Replied
Employee Post
Hi Paul.  I have a build that should fix this issue.  Please uninstall your current version of SmarterMail, and then download and install this version.  
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Paul Marchese Replied
Is this most current code with all the rest of the fixes?
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Rod Lasky Replied
Employee Post
Hi Paul. Yes, you would be correct.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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