SmarterMail web interface will not open some attachments after patch tuesday
Problem reported by Dave Lerner - 9/7/2016 at 12:19 PM
And now from the patch-tuesday-fixes-break-stuff department...
On 2 September, I applied the following patches to the the server running our SM installation:
Users are reporting issues with, of all things, plain text files. Everything works fine if you use a mail client...the attachments pass no problem. However, if you view the mailbox with the web interface, and click on the text attachment, which is shown, you get a message saying the server connection closed. If you attempt to simply right-click the text file, and select save-as, it saves a blank, empty file. The "Download All Attachments" link, which creates a zip file containing the attachment(s), however, works fine...except that you have download and unzip, etc, which users will never figure out. Pictures...
I can report the issue happens on several browsers, firefox, chrome, and IE. The attachment is not being stripped…since I demonstrated it comes through in an email client just fine. Its only when its viewed in the web interface.
Everything was working fine prior to these could click the text file and it would view in the browser, and you could download it as well.
***Update: even picture attachments, jpg, etc, cause the same problem.
More information:
Windows Server 20012 R2
SmarterMail Enterprise ver 15.2.6039
I know, I know, uninstall all the patches and try again...but I want to see if SM support can report a *specific* patch to remove, rather than just wholesale remove all of them.

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Paul Blank Replied
Any follow-up on this?
Tim Uzzanti Replied
Employee Post
We have no reports of this into Technical Support so you might have something unique going on.
Like you said, uninstall one at a time to see what it could be.
If you don't have any luck with that, I would contact our Technical Support team to look at your server.
Tim Uzzanti
SmarterTools Inc.
(877) 357-6278

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