File permissions warning
Question asked by Hernan Rodriguez - July 6, 2016 at 3:58 PM
Unanswered
Hi.
 
Whats does it mean the alert:
File permissions warning
SmarterMail has detected a problem accessing files in the App_Data directory. Please run the self diagnostic in the settings area for more information.
 
I receive this alert everytime I log in as Sys Admin.
 
Regards!

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Rod Lasky Replied
Employee Post
Hi Hernan,  Make sure you have SmarterMail configured within IIS according to this KB Article, and that the Network Service account is controlling the SmarterMail application pool.
 
Then go to C:\Program Files (x86)\SmarterTools\SmarterMail\
Right click on the MRS folder, go to the Security tab, and grant the Network Service account full control over this folder.  That should fix this error.  I hope this helps.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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