Make certain that the user does not have custom spam or routing options enable.
Ih he does, disable them, go into his account, and clear the roting rules. They wreck havoc with antispam control, and we've blocked thier use completely - no exceptions.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net
Phonr: (773) 491-9019
Phone: (224) 444-0169
E-Mail and DNS Security Specialist
Network Security Specialist
Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/
Web and E-Mail Hosting, E-Mail Security and Consulting