After upgrading to SmarterMail 15 it marks outgoing mail as spam and places it to Junk Mail folder
Problem reported by igorinuk - June 21, 2016 at 2:44 AM
Submitted
After upgrading from SmarterMail 14 to 15 some of our clients noticed that their outgoing emails are often (not always) marked as spam and not sent (instead they are all in Junk Mail folder). We just upgraded to v.15 and did not change any mail server settings.
 
What changes in SM v.15 affect the outgoing "spam filtering" this strange way?
 
Thank you in advance for your answers.

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Rod Lasky Replied
Employee Post
Hello,  This behavior hasn't been reported before.  I would recommend opening a support ticket so that we can take a detailed look into why this might be occurring.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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