SM 11 only sending out about 25 emails

Problem reported by MARK - 6/5/2016 at 7:23 PM

Not A Problem

Hello all. I'm using v11.7 of Smartermail and am having an issue getting all of my emails to be sent.

I am sending 50 emails as a test and only 25 go out. I've done 300 and only 25 go out as well. I'm sending the emails to the same address (one of my own and FROM a different address of my own) and the 25 which I do receive are in perfect order. These are just plain-text emails, nothing fancy.

When I check the logs, it shows all 50 going out fine, all "OK" status. I am not sure how to check where the other 25 (or so) are going.

Any thoughts / advice out there?

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Linda Pagillo Replied

6/9/2016 at 10:09 AM

Hi Mark. Are you sending these from your mail client or from webmail? Also, are you sending 50 individual emails or 50 carbon copies of one message?

Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller

MARK Replied

6/9/2016 at 10:38 AM

Hello. I'm sending via server-side software and they are 50 individual emails, no CCing.

Further testing however eliminated the issue to be with SM as I am able to send out 100+ via ASP.NET program through SM on the same server. Hence, my other server-side technology must be the culprit.

Linda Pagillo Replied

6/9/2016 at 10:59 AM

Agreed.

Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller

Andrea Free Replied

6/9/2016 at 12:37 PM

Employee Post

Thanks for the update, Mark! (And thank you, Linda, for participating in the thread.) I'm going to update this status to Not a Problem, as the issue does not seem to be related to SmarterMail.

Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

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