IMAP RENAME Drafts - Outlook 2013 - infinite loop
Problem reported by Jonathan Heintzeman - May 12, 2016 at 10:02 AM
Submitted

IMAP RENAME Drafts Outlook infinite loop

 

User is on outlook 2013 connecting with IMAP to get mail. Cannot get mail. Checks account in web interface showing many new email. Outlook is not updating except maybe once successfully every several hours.

This is what I find in IMAP logs:

[2016.05.12] 11:32:42 [206.188.232.131][17110070] connected at 5/12/2016 11:32:42 AM

[2016.05.12] 11:32:42 [206.188.232.131][17110070] command: 87a6 CAPABILITY
[2016.05.12] 11:32:43 [206.188.232.131][17110070] command: 2tqf LOGIN "tiffany@[removed for security].com" XXXX
[2016.05.12] 11:32:43 [206.188.232.131][17110070] tiffany@[removed for security].com logged in
[2016.05.12] 11:32:43 [206.188.232.131][17110070] command: pfjs IDLE
[2016.05.12] 11:32:43 [206.188.232.131][17110070] response: + idling
[2016.05.12] 11:32:43 [206.188.232.131][17110070] command: DONE
[2016.05.12] 11:32:43 [206.188.232.131][17110070] command: rjcp LSUB "" "/Drafts"
[2016.05.12] 11:32:43 [206.188.232.131][17110070] command: c978 IDLE
[2016.05.12] 11:32:43 [206.188.232.131][17110070] response: + idling
[2016.05.12] 11:32:44 [206.188.232.131][17110070] command: DONE
[2016.05.12] 11:32:44 [206.188.232.131][17110070] command: 26ln LSUB "" "/Drafts/*"
[2016.05.12] 11:32:44 [206.188.232.131][17110070] command: mj5j IDLE
[2016.05.12] 11:32:44 [206.188.232.131][17110070] response: + idling
[2016.05.12] 11:32:44 [206.188.232.131][17110070] command: DONE
[2016.05.12] 11:32:44 [206.188.232.131][17110070] command: 167g RENAME "/Drafts" "Drafts"
[2016.05.12] 11:32:44 [206.188.232.131][17110070] command: eguj IDLE
[2016.05.12] 11:32:44 [206.188.232.131][17110070] response: + idling
[2016.05.12] 11:33:22 [206.188.232.131][17110070] command: DONE
[2016.05.12] 11:33:22 [206.188.232.131][17110070] command: yl76 LOGOUT
[2016.05.12] 11:33:22 [206.188.232.131][17110070] disconnected at 5/12/2016 11:33:22 AM

Over and over again her computer is trying to rename the Drafts folder.

I would like to report this bug so that it may be addressed.

Reply to Thread