AutoClean InBox

Question asked by Michael Barber - 5/8/2016 at 5:43 PM

Answered

I have some email addresses that have no users associated with them but they are "computer accounts" that need a username and password associated with them to send email from programs/scripts. Kind of like no-reply accounts. The problem is sometimes people respond to the no-reply accounts. The email goes into the in-box until it fills up. When I select AutoClean, I don't see the "in-box" as an option.

How can I autoclean the Inbox?

2 Replies

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Michael Barber Replied

5/8/2016 at 5:55 PM

Ok, It looks like you can't do it at the mailbox level, but you can do it at the domain and server level...never mind.

Employee Replied

5/11/2016 at 1:48 PM

Employee Post Marked As Answer

Hey Michael,

Users can auto-clean their Inbox as long as it's allotted by the System Administrator. As the admin, log in and go to Settings > Storage > Folder Auto-Clean. On the Options tab, enable both settings for "Allow domains to override auto-clean settings" and "Allow users to auto-clean inbox." Now, when you change your auto-clean setting as a user, you'll have the option to select the Inbox.

Thanks!

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