Remember Email Sort Order from Prior Session
Idea shared by Ben Conner - 5/6/2016 at 1:46 PM
Proposed
Hi,
 
What determines the default sort order upon logon of the inbox in the web UI for Smartermail?  I would assume it remembered the setting from the prior session but found that isn't the case.  Am on release 14.5.
 
Thanks!
 
--Ben

5 Replies

Reply to Thread
2
Hi
Are you asking what the default sort order is, or if there is a setting that controls it ?
The default sort order is by date & time. most recent at the top

www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. in 2018, in just one year, we gave away 1,000 Free Computers !

1
Andrea Rogers Replied
Employee Post
Hey Ben,
 
Curtis is correct that the default sort order is based on date and time. There's not a setting to adjust this, and it does not seem to be remembered by your last session. If you change the sort order then check out one of the other menu items, your order will be remembered when you come back to the Email section. However, if you change email folder views (Inbox to Junk Mail) the sort order is reset. 
 
I can see the value in having a remembered sort order state. I'll change this thread from a Question to an Idea to facilitate tracking on that request. (I also changed the title of this thread to better reflect the proposed feature change, so it can catch the eye of other users interested in this functionality. It's been changed from "default sort order in SM web interface?" to "Remember Email Sort Order from Prior Session")
 
Thanks! 

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

1
What about Settings -> Account Settings -> Webmail -> Sort Messages by [ Date ]?
 
Now I agree that it would be nice to eliminate this 'setting' and just remember the sort order from the prior session, similar to how most email clients work.
0
Andrea Rogers Replied
Employee Post
Yup, Kevin! That would do it. Thank you for pointing that out. I remembered that setting as I was heading into work this morning but you beat me to it :)

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

0
Andrea Rogers Replied
Employee Post
Ben,
 
As Kevin mentioned above, there IS actually a setting for changing the sort order in SmarterMail (Settings > Account Settings > Webmail). My apologies for forgetting this yesterday. 
 
If you'd like, we can leave this thread as a Proposed Idea to discuss the possibility of changing this sort order from an email setting to a remembered session state. I can see the argument for both. 

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

Reply to Thread