Show Folder Auto-Clean Settings When Default Is Being Used
Idea shared by Shaun Peet - April 29, 2016 at 8:10 AM
Completed
We had a user today ask us why emails in their deleted folder were mysteriously being deleted.  While investigating we learned that we've got 5-day auto-clean enabled for the Junk and Deleted folders (which is probably the default and a good one to have), however, neither the domain administrator nor the user have the ability to see what rules are in place when they are using the "default".  When somebody then chooses to override in order to take a look at the existing rules, it clears the list of rules so you can't figure out what they were either.
 
So my suggestion on the Settings -> Filtering -> Folder Auto-Clean settings page, that if the current setting is to use the "default settings" (wherever they're coming from) that those default settings are listed somewhere so people can make an informed decision about whether or not they'd want to override those rules.
 

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1
Not sure if you found an answer to this, but im asking the same thing.

I have read that defaults should be 30 days, but from behavior it seems to be deleting everything in junk on a Sunday at 12pm.

Does anyone have confirmation of what the defaults should be ?
0
Yes, this is how it should work. +1

Maybe instead of disabling the Rules tab, leave it active and show the default rules.

Better yet, get rid of the 2 tabs and put the radio buttons and rules all on the same page.
1
Hey everyone,
 
Thanks for the feedback! This functionality is currently available in SmarterMail 16.x, which is in BETA and coming soon! If the auto-clean rules have been put in place by the System Administrator, the Rules card will show "System Policy" and if they are in place by the Domain Administrator, the card will show "Domain Policy." 
 
 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

0
Hey Anthony! There's not necessarily any default rules for folder auto-clean. On a fresh installation of SmarterMail, folder auto-clean functionality is disabled; no rules are created by default. When the System Admin creates a new rule, the fields will populate with some recommended settings (ex: when greater than 10mb, reduce to 5mb), but these can be adjusted before saving the rule.

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

0
Thanks for the info, however the server i'm looking after was setup a long time ago so it seems some rules have been set.

In both the admin and domain filter settings , it has 'use default auto-clean settings' , with the second tab showing a number 2, but i cant see the rules.

If i change the option to 'override auto-clean for this domain' , the number on second tab turns to 4, and i can click this tab which shows 4 rules, over 30 days and reduce 10mb to 5mb , for both junk and deleted items.

I still dont know what the 2 rules are in the default auto-clean settings, it seems they must be different from the ones shown when i changed the setting , as mail is deleted well before its 30 days old, and its also not 10 to 5mb reduction as it is reduced to less than this.

I know i can just set an explicit rule to handle this, but i would like to know where the rule that its currently using can be set so i can change the default domain settings for this.

Thanks
0
What version of SmarterMail are you running? I can look to see if things were different in an earlier version.

In version 15.x, you can review the system auto-clean rules by logging in as the System Administrator. Click on the Settings icon and then expand the Storage folder in the navigation pane. Click on Folder Auto-Clean. On the Rules tab, that's where you should see 2 rules for the entire system.

Let me know if this helps!

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

0
Thank you , that's exactly what i needed.

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