Critical: ALL DAY event across a week created in Outlook 2016 Windows EAS doesn't go to server
Problem reported by Neal Culiner - April 26, 2016 at 7:46 AM
Resolved
I created an all day event in Outlook 2016 connected to SmarterMail using exchange which I assume is EAS in Outlook 2016 Windows.  I added an invite for a family member to have this added to their calendar as well.  I checked SM web and do not see the event! I almost forgot about it!  I tried editing it and other options in Outlook 2016 and it still does NOT SHOW on my iPhone or on the web.  This is UNACCEPTABLE!!!
 
  • SmarterMail Enterprise Edition
  • Version 15.0.5949

6 Replies

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1
Derek Curtis Replied
Employee Post
Neal, just to clarify: it was a single all day event? Also, do you know if your family member received the invite and was it added to their calendar? I just wanted to clarify because the title mentions a recurring event... 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
2
Derek Curtis Replied
Employee Post
Neal - I was able to reproduce this on 2 different EAS accounts using my iPhone. It's been reported to the developers. 
 
As an aside, I created a multi-day event that was also an all day event. It shows on my iPhone, it shows on the calendar of the person I invited, but it doesn't show in my SmarterMail calendar. Not sure if you created one event for WWDC or individual events for the days you'll be at WWDC, but I'm not sure that would necessarily matter. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Derek Curtis Replied
Employee Post
Just to finish this thread up, this issue was resolved in the minor that was released yesterday: 10.0.5962. I was able to add an all day event spanning multiple days without issue in my tests. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
This issue is occurring again in:
 
  • SmarterMail Enterprise Edition
  • Version 15.0.5976
1
I just added a single normal appointment, it took 5-10 seconds to appear in Outlook after saving it.  Nothing in SM Web Calendar!
2
It's something in the SM calendar web in Safari I'm guessing.  I did a View / Category / All Categories and it refreshed the page and it appeared.  The appointments are showing on the iPhone.  I deleted an appointment via the web calendar and it did not remove/refresh - something is messed up there!

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