Was the account just added to Microsoft Outlook and still downloading all messages?

 

The reason I ask... is that Microsoft Outlook queues all requests and it will finish the original downloads before doing any of the newer actions that you preformed.

 

 

If the account had already downloaded all messages...  Microsoft Outlook does have some random quirks on when it will actually call the server to sync your actions.  Sometimes it will do it when you change folders and sometimes it does it when it has enough to process... sometimes it waits till you close Outlook.  

 

If you continue to have issues, please open a support ticket so that we can work on your issue specifically and verify what is happening.  We are in the middle of working on some EAS issues for certain customers.

 

Thanks,