Reverse DNS not working for local IPs in SM 15.0 on Spool Dashboard

I just installed SM 15.0 tonight. Love the Spool Dashboard. However I noticed that under

Top Outbound IP Addresses

It lists several IPs on my server, but instead of giving me the RDNS that is registered for the IP ( which can be looked up using external online services ), it gives me the servers local hostname instead. Also I noticed that it is listing 192.168.1.101, which is the IP of my desktop on my home network, but its not an IP that is assigned to my server at the datacenter.

This could be a glitch, unless this is by design for some strange reason.

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Matt Petty Replied

4/13/2016 at 8:03 AM

Employee Post

Very curious on how your internal network IP of your desktop is showing up. Is it on the same local network as your SmarterMail server?

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Paul White Replied

4/13/2016 at 8:49 AM

Nope server is in data center in Dallas, I am at home in houston

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Matt Petty Replied

4/13/2016 at 8:53 AM

Employee Post

Could you send me the headers of the message that caused it to show the 192.168.1.101 IP?
If you don't wanna put the headers here, you can send them privately to me via my community profile.

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

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