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I have a client with an e-commerce site where when an order is placed they need to get the emails pretty soon after. However we have been seeing random unexplained delays. In the delivery logs it shows this.
[2016.01.22] 10:47:58  Delivery started for email@example.com at 10:47:58 AM
[2016.01.22] 10:48:29  Skipping spam checks: No local recipients
[2016.01.22] 12:17:24  Sending remote mail for firstname.lastname@example.org
How can I figure out why there is such a delay from the time it gets the email to the time it actually delivers it?