3
fail in delete selected itens
Problem reported by Victor Braun Rodrigues - 1/14/2016 at 4:38 AM
Resolved
I would like to describe an interesting problem that I have been reported. If I run a search for any term in the inbox and then I go to the spam box for example, and I click to select all the messages in this folder and then perform effectively delete the messages that are excluded are those that were the result of the search that I did moments before that action, not what I selected. I think you need to check it.
 
i am using 
  • SmarterMail Professional Edition
  • Version 14.4.5801

10 Replies

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0
kevind Replied
Victor, good find. I was able to duplicate this using 14.4.5801, but it looks like it might be fixed in a newer version. You could ask for a custom build.
0
kevind Replied
Broken again in 15.0.5962.
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Victor Braun Rodrigues Replied
kevind do you think is a good idea upgrade to ver 15 ? Im not sure about this
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kevind Replied
Looks like it's fixed, but not released:
http://portal.smartertools.com/community/a87793/search-text-string-is-used-when-trying-to-delete-all-message-in-a-folder.aspx

So I would wait until the next release of 15.x.
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Matt Petty Replied
Employee Post
This was a fix that was put into 14.x but never 15.x, This was fixed in 14.x quite a while ago, a couple months.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
kevind Replied
OK, thanks for update. Most people (including myself) assume that 15 includes all the features & fixes from 14.
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Matt Petty Replied
Employee Post
It should, but I forgot to replicate it this particular fix over.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Andrea Rogers Replied
Employee Post
This fix has been included in the 15.0.5976 release:
  • Fixed: Checking the Select All checkbox and performing an action in webmail after searching for Contacts, Tasks or Notes now correctly applies to only the items displayed in the search results.

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

0
Matt Petty Replied
Employee Post
*And this has already been fixed in 14 as of a couple months ago.
Just wanna add this note.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
kevind Replied
FWIW, the bullet describing this fix is not that accurate. Searching for Messages also caused the error. And the action should apply to All items, not the items displayed in search results.

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