fail in delete selected itens

Problem reported by Victor Braun Rodrigues - 1/14/2016 at 4:38 AM

Resolved

I would like to describe an interesting problem that I have been reported. If I run a search for any term in the inbox and then I go to the spam box for example, and I click to select all the messages in this folder and then perform effectively delete the messages that are excluded are those that were the result of the search that I did moments before that action, not what I selected. I think you need to check it.

i am using

SmarterMail Professional Edition
Version 14.4.5801

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kevind Replied

1/14/2016 at 9:21 AM

Victor, good find. I was able to duplicate this using 14.4.5801, but it looks like it might be fixed in a newer version. You could ask for a custom build.

kevind Replied

4/29/2016 at 2:38 PM

Broken again in 15.0.5962.

Victor Braun Rodrigues Replied

5/3/2016 at 12:44 PM

kevind do you think is a good idea upgrade to ver 15 ? Im not sure about this

kevind Replied

5/3/2016 at 12:52 PM

Looks like it's fixed, but not released:
http://portal.smartertools.com/community/a87793/search-text-string-is-used-when-trying-to-delete-all-message-in-a-folder.aspx

So I would wait until the next release of 15.x.

Matt Petty Replied

5/3/2016 at 1:18 PM

Employee Post

This was a fix that was put into 14.x but never 15.x, This was fixed in 14.x quite a while ago, a couple months.

Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

kevind Replied

5/3/2016 at 1:32 PM

OK, thanks for update. Most people (including myself) assume that 15 includes all the features & fixes from 14.

Matt Petty Replied

5/4/2016 at 8:24 AM

Employee Post

It should, but I forgot to replicate it this particular fix over.

Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

Andrea Free Replied

5/12/2016 at 4:33 PM

Employee Post

This fix has been included in the 15.0.5976 release:

Fixed: Checking the Select All checkbox and performing an action in webmail after searching for Contacts, Tasks or Notes now correctly applies to only the items displayed in the search results.

Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

Matt Petty Replied

5/13/2016 at 8:28 AM

Employee Post

*And this has already been fixed in 14 as of a couple months ago.
Just wanna add this note.

Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

kevind Replied

5/14/2016 at 10:19 AM

FWIW, the bullet describing this fix is not that accurate. Searching for Messages also caused the error. And the action should apply to All items, not the items displayed in search results.

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